|
Services Overview
The CCI Services Organization allows
you to extract the maximum value from
the Concert™ suite. Our professional
services team consists of seasoned
professionals with deep industry knowledge.
They implement our value driven approach
to be realized at every step of the
way, from the initial implementation,
to educating your users to derive
maximum value. Throughout our process,
we maintain a customer support infrastructure
that is always ready to help
Professional
Services
This group consists of a dedicated
team of highly trained consultants
and software engineers who work closely
with you. By coupling our industry
expertise with your business practices,
this critical step in our customization
phase often provides not just the
benefits of automation, but also provides
you the visibility to the impact of
your strategies.
Training
and Education
Our comprehensive education programs
-including both training and certification
tracks- help you master the capabilities
of Concert's web based modeling tool.
Courses are offered both onsite, offsite,
and via the web. Following our training,
you should be able to configure your
Concert™ solution to best meet your
needs.
Technical
Support
You can choose from multiple levels
of technical support packages in order
to meet your application support needs.
Additoinally, a personalized tech
support website is available exclusively
for Core Concept customers and partners.
|
